Differences between revisions 2 and 3
⇤ ← Revision 2 as of 2023-11-28 20:09:43 →
Size: 424
Editor: TakahiroYamamoto
Comment:
← Revision 3 as of 2023-11-28 20:47:05 → ⇥
Size: 1955
Editor: TakahiroYamamoto
Comment:
Deletions are marked like this. Additions are marked like this.
Line 1: Line 1:
= Trouble shooting of GigE cameras for end-users =
== How to recover the camera when movie is stopped. ==		 = Recovery manual of the GigE camera for end-users =
Line 5: Line 4:
[[attachment:GigE_movie.png|{{attachment:GigE_movie.png|a|width="500"}}]]   [[attachment:GigE_movie.png|{{attachment:GigE_movie.png|a|width="500"}}]]
Line 9: Line 8:
1. Open a MEDM screen for each camera.   1. '''Open a MEDM screen for each camera.'''
    [[attachment:GigE_controller1.png|{{attachment:GigE_controller1.png|b|width="658"}}]]

  1. '''Choose "Recovery" -> "$(camera_name) status"'''
    * Then terminal window named as "{{{$(camera_name)}}} status" will be opened.
      [[attachment:GigE_status.png|{{attachment:GigE_status.png|c|width="858"}}]]
    * If the 2nd column is not {{{enabled}}} (you shouldn't be faced with such a case), please call experts.
    * Otherwise, proceed to the following steps.

  1. '''Back to the MEDM screen and choose "Log" -> "$(camera_name) log | tail -f"'''
    * Then a new terminal window named as "{{{$(camera_name)}}} log | tail -f" will be opened.
      [[attachment:GigE_controller2|{{attachment:GigE_controller2.png|d|width="658"}}]]

      [[attachment:GigE_log.png|{{attachment:GigE_log.png|e|width="858"}}]]

  1. '''Choose "Recovery" -> "restart $(camera_name)"'''
    * Then a new terminal window named as "restart {{{$(camera_name)}}}" will be opened.
      [[attachment:GigE_restart.png|{{attachment:GigE_restart.png|f|width="858"}}]]
  
  1. '''Input the password to the "restart $(camera_name)" window'''
    * A restart process for the camera service will be started soon.
    * Please see the "{{{$(camera_name)}}} log | tail -f" window during the restart process.

  1. '''If the GigE movie is still dead, please call experts.'''
    * We may need to unplug and re-plug the LAN cable in the mine in order to reboot the camera itself.
    * Rebooting the camera hardware may be able to be done from the Web interface of PoE switches.

Recovery manual of the GigE camera for end-users

When a GigE camera is stopped in some reason, update of date and time on the GStreamer window is also stopped.

  • a

In this case, try to recover it with following procedures before calling experts.

  1. Open a MEDM screen for each camera.

    • b

  2. Choose "Recovery" -> "$(camera_name) status"

    • Then terminal window named as "$(camera_name) status" will be opened.

      • c

    • If the 2nd column is not enabled (you shouldn't be faced with such a case), please call experts.

    • Otherwise, proceed to the following steps.

  3. Back to the MEDM screen and choose "Log" -> "$(camera_name) log | tail -f"

    • Then a new terminal window named as "$(camera_name) log | tail -f" will be opened.

      • d

        e

  4. Choose "Recovery" -> "restart $(camera_name)"

    • Then a new terminal window named as "restart $(camera_name)" will be opened.

      • f

  5. Input the password to the "restart $(camera_name)" window

    • A restart process for the camera service will be started soon.

    • Please see the "$(camera_name) log | tail -f" window during the restart process.

  6. If the GigE movie is still dead, please call experts.

    • We may need to unplug and re-plug the LAN cable in the mine in order to reboot the camera itself.
    • Rebooting the camera hardware may be able to be done from the Web interface of PoE switches.

EndUserManual (last edited 2023-11-28 20:47:05 by TakahiroYamamoto)